Page 45 - COPR-Oct 2017
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Creating The Future Scorecard  Youngstown Performance Report


 Toledo - October 2017
        EXECUTIVE SUMMARY

 Net Patient Revenue per wRVU  Population Health Patients Domestic Admissions

 Dollars, higher is better  % of MSSP admissions, higher is better
 Olivia Dacre   Dr. Ateeq Haseeb  Dr. Michael Hooker   Todd Warner

 $90  Actual  100%  MTD
 Budget  Amazing patient care                                    Patient story
 $80  80%
        The infection control team continues to drill down on hand   Compassion comes in many forms and settings, including
 60%    hygiene and improving the regional compliance. Rates of   when a patient is at the end of their life. A family who
 $70    hospital acquired infections are trending down and are still   lost a loved one experienced this compassion at St.
 40%    below expected rates. The Mercy Health Select and        Elizabeth Youngstown Hospital. From the ICU nursing
 $60    hospital teams are working together on the 7-day         staff, nutrition services and housekeeping the family
 20%    follow-up appointments for all patients utilizing support   described the experience as ‘unbelievable’. The family
        through a multidisciplinary approach. Inpatient and ED   asked to specifically thank Ashlee Russo, MD, a
 $50  0%  experience is the focus of several groups working on   pulmonologist, and Theresa Murphy, CNS, an advance
 Oct16  Nov16  Dec16  Jan17  Feb17  Mar17  Apr17 May17  Jun17  Jul17  Aug17  Sep17  Oct16  Nov16  Dec16  Jan17  Feb17  Mar17  Apr17  May17  Jun17  improvements for our patients in all areas. The trend is   practice nurse with palliative medicine. Both Dr. Russo and
                                                                 Theresa answered all the family’s questions and treated
        positive, yet there is continued efforts to improve.
        Operational excellence                                   their loved one as a person and not just another patient.
                                                                 The family felt the entire care team was ‘truly caring
 Primary Care Provider Recruitment  RN Voluntary Turnover Rate   people caring for people’.
 Net new providers, higher is better  Annualized rate, lower is better  Our team’s consistent focus on operating efficiency is
        translating to significant, sustained improvements in
 Todd Warner   Mark Cockley  Craig Albers   Lisa Johnson  patient LOS, reduced agency use, improving Medicare
 8  8  MTD  profit/loss per patient, reduced labor cost per EIPA, etc.   Clinician story
  YTD  14.0%  When the entire team focuses on doing everything
 7  7  2017 Target  correctly the first time, and eliminating waste and non-     Mercy Health Physicians welcomed two
  Above Target                                                                   new primary care physicians in
 6  6   Below Target  12.0%  value-added steps, we begin to approach the triple aims   September and both have strong local
        of safe, high-quality and efficient care in the optimal
 5  5  10.0%  patient setting, as well as timely and convenient care that        ties. Thomas Rudnicki, DO, originally
        improves the health of our community, as well as the                     from Poland, joined Talsman Primary
 4  4                                                                            Care last month. He completed his
 8.0%   health of the individual patients.
                                                                                 residency in internal medicine at St.
 3  3
 6.0%   Creating the future                                                      Elizabeth Youngstown Hospital this
 2  2                                                                            past summer and joins Christopher
        This past March, the $4.5M investment to establish                       Economus, MD and Katy Shurilla, PA-C.
 1  1  Oct16  Nov16  Dec16  Jan17  Feb17  Mar17  Apr17  May17  Jun17  Jul17  Aug17  Sep17  radiation oncology services at St. Elizabeth Youngstown
 0  0   Hospital opened for patient care. The technologies and
 APP  Physician  services offered include linear accelerator, CT simulator,      Ypapanti Meris, MD, originally from
        brachytherapy, centralized physics and dosimetry. In its
 Providers with Ambulatory Encounters Left Open > 7 Days  first six months, this site treated over 230 patients with   Campbell, joined Howland Primary
                                                                                 Care in the Howland Medical Center.
 # of providers with > 30 encounters open > 7 days, lower is better  more than 2,400 treatments. The addition of radiation   She completed her family medicine
 Dr. Randy Schlievert   Jennifer Haaser  oncology services creates the only comprehensive   residency at MedStar Franklin Square
        outpatient cancer center in Mahoning County. The
 30  MTD  investment and success of radiation oncology at St.                    Medical Center in Maryland. She joins
                                                                                 Drs. Richard Cuckovich, Fareedah
 25  Target  Elizabeth will be complemented by a $4M investment to               Goodwin-Capers, James Nichols and
        separate and enhance oncology and non-oncology
 20     infusion services, which will open Spring 2018.                          Mariah Poage, PA-C.
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