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Creating The Future Scorecard Youngstown Performance Report
Toledo - October 2017
EXECUTIVE SUMMARY
Net Patient Revenue per wRVU Population Health Patients Domestic Admissions
Dollars, higher is better % of MSSP admissions, higher is better
Olivia Dacre Dr. Ateeq Haseeb Dr. Michael Hooker Todd Warner
$90 Actual 100% MTD
Budget Amazing patient care Patient story
$80 80%
The infection control team continues to drill down on hand Compassion comes in many forms and settings, including
60% hygiene and improving the regional compliance. Rates of when a patient is at the end of their life. A family who
$70 hospital acquired infections are trending down and are still lost a loved one experienced this compassion at St.
40% below expected rates. The Mercy Health Select and Elizabeth Youngstown Hospital. From the ICU nursing
$60 hospital teams are working together on the 7-day staff, nutrition services and housekeeping the family
20% follow-up appointments for all patients utilizing support described the experience as ‘unbelievable’. The family
through a multidisciplinary approach. Inpatient and ED asked to specifically thank Ashlee Russo, MD, a
$50 0% experience is the focus of several groups working on pulmonologist, and Theresa Murphy, CNS, an advance
Oct16 Nov16 Dec16 Jan17 Feb17 Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17 Oct16 Nov16 Dec16 Jan17 Feb17 Mar17 Apr17 May17 Jun17 improvements for our patients in all areas. The trend is practice nurse with palliative medicine. Both Dr. Russo and
Theresa answered all the family’s questions and treated
positive, yet there is continued efforts to improve.
Operational excellence their loved one as a person and not just another patient.
The family felt the entire care team was ‘truly caring
Primary Care Provider Recruitment RN Voluntary Turnover Rate people caring for people’.
Net new providers, higher is better Annualized rate, lower is better Our team’s consistent focus on operating efficiency is
translating to significant, sustained improvements in
Todd Warner Mark Cockley Craig Albers Lisa Johnson patient LOS, reduced agency use, improving Medicare
8 8 MTD profit/loss per patient, reduced labor cost per EIPA, etc. Clinician story
YTD 14.0% When the entire team focuses on doing everything
7 7 2017 Target correctly the first time, and eliminating waste and non- Mercy Health Physicians welcomed two
Above Target new primary care physicians in
6 6 Below Target 12.0% value-added steps, we begin to approach the triple aims September and both have strong local
of safe, high-quality and efficient care in the optimal
5 5 10.0% patient setting, as well as timely and convenient care that ties. Thomas Rudnicki, DO, originally
improves the health of our community, as well as the from Poland, joined Talsman Primary
4 4 Care last month. He completed his
8.0% health of the individual patients.
residency in internal medicine at St.
3 3
6.0% Creating the future Elizabeth Youngstown Hospital this
2 2 past summer and joins Christopher
This past March, the $4.5M investment to establish Economus, MD and Katy Shurilla, PA-C.
1 1 Oct16 Nov16 Dec16 Jan17 Feb17 Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17 radiation oncology services at St. Elizabeth Youngstown
0 0 Hospital opened for patient care. The technologies and
APP Physician services offered include linear accelerator, CT simulator, Ypapanti Meris, MD, originally from
brachytherapy, centralized physics and dosimetry. In its
Providers with Ambulatory Encounters Left Open > 7 Days first six months, this site treated over 230 patients with Campbell, joined Howland Primary
Care in the Howland Medical Center.
# of providers with > 30 encounters open > 7 days, lower is better more than 2,400 treatments. The addition of radiation She completed her family medicine
Dr. Randy Schlievert Jennifer Haaser oncology services creates the only comprehensive residency at MedStar Franklin Square
outpatient cancer center in Mahoning County. The
30 MTD investment and success of radiation oncology at St. Medical Center in Maryland. She joins
Drs. Richard Cuckovich, Fareedah
25 Target Elizabeth will be complemented by a $4M investment to Goodwin-Capers, James Nichols and
separate and enhance oncology and non-oncology
20 infusion services, which will open Spring 2018. Mariah Poage, PA-C.
15
10
5
0
Oct16 Nov16 Dec16 Jan17 Feb17 Mar17 Apr17 May17 Jun17 Jul17 Aug17 Sep17
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