Page 2 - COPR-Oct 2017

Mercy Health Top Performing Regions

Regional performance for each Top Region & Result Top Region & Result Regional Rankings
scorecard measure in the last month (period to date) (MTD) (MTD)
OCTOBER 2 3 4 5 6 7
Amazing Patient Care
7 Day Follow-Up (high readmission risk PHP) Lima 63.9% Kentucky 69.8% Li S Lo T C Y
Admissions per 1,000 (EHP)* Cincinnati 44.2 Cincinnati 36.4 S Li K Y Lo T
Admit Order to ED Departure (min)* Kentucky 54.0 Springfield 49 Lo K C T Li Y
Door to Provider (min)* Toledo 8.4 Toledo 9 C Y S Lo Li K
ED Visits per 1,000 (EHP)* Cincinnati 193.6 Cincinnati 177.7 S T K Y Li Lo
Hospital Acquired Infections: CAUTI Lima 1 Lima 0 S Lo C K T Y
Hospital Acquired Infections: CDIFF Kentucky 10 Lima 1 S T Lo K Y C
Hospital Acquired Infections: CLABSI Lima 0 Youngstown 0 Li S Lo K C T
Hospital Acquired Infections: COLO Youngstown 0 Cincinnati 0 Y Li S Lo K T
Hospital Acquired Infections: HYST Youngstown 0 Cincinnati 0 Y T Li S Lo K
Hospital Acquired Infections: MRSA Lima 0 Cincinnati 0 Y T Li Lo K S
ED Patient Experience (Top Box%)* Toledo 72.0% Lorain 75.5% Li Y T K C S
Inpatient Experience (Top Box%)* Cincinnati 78.2% Cincinnati 77.7% Lo T Li K Y S
Likelihood to Recommend Provider (Top Box%) Youngstown 93.2% Lima 95.0% K S C Y Lo T
MyChart Response Timeliness Lorain 85.9% Lima 85.2% T Lo Y K C S
Operational Excellence
Agency FTE Use: Acute (vs. Budget) Toledo -$336,556 Lorain -$32,112 C Li Y K T S
Agency FTE Use: MHP (vs. Budget) Toledo -$205,755 Toledo -$62,739 S K Y Lo Li C
Ambulatory POS Collections: Copay* Lima 94.2% Kentucky 94.6% Li S T C Y Lo
Ambulatory POS Collections: Outstanding* Kentucky 16.6% Toledo 20.3% K Lo C Li Y S
Average Inpatient Length of Stay (O/E) Lorain 0.95 Lorain 0.94 T C S K Y Li
Hospital Salaries as % of NPR (vs. Budget) Lorain -1.0% Kentucky -2.1% Y C T Li Lo S
Hospital Supplies as % of NPR (vs. Budget) Toledo -1.4% Toledo -2.3% K Li Y C Lo S
Incremental Operating Margin Efficiency Toledo 214% Youngstown 132% T C K Li Lo S
MHP Mission Support Subsidy per Provider Kentucky -$128,956 Kentucky -$130,777 Lo T Li Y S C
P/L per Medicare Patient: General Surgery Lorain $691 Lorain $827 K Y C T Li S
P/L per Medicare Patient: Heart Failure Lorain $971 Lorain $927 T C Y K S Li
P/L per Medicare Patient: Septicemia Lorain $579 Lorain $778 C K T Y S Li
P/L per Medicare Patient: TJR Youngstown -$1,657 Youngstown -$1,841 Li C Lo K T S
P/L per Medicare Patient: Vascular Surgery Kentucky -$697 Toledo -$590 K Y Lo Li C S
wRVU per Provider FTE (vs. Budget) Springfield 18.1 Springfield 42.0 Li K C Y Lo T
Creating the Future
Net Patient Revenue per wRVU (vs. Budget) Springfield $1.47 Springfield $5.55 Lo Y C Li K T
PHP Domestic Admissions (MSSP)* Youngstown 74.3% Youngstown 78.0% Li C S T K Lo
Providers with Encounters Left Open > 7 Days Springfield 3.2 Springfield 2 Y Li C Lo T K
RN Voluntary Turnover Rate* Youngstown 10.5% Kentucky 10.5% Y Lo T C Li S

= Achieving C = Cincinnati Li = Lima S = Springfield Y = Youngstown * Calculated using a simple average
target K = Kentucky Lo = Lorain T = Toledo of the rates submitted each month
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